Build what your users need.
Before they churn.
Gripe is a one-tap voice or text feedback widget for your app. It nudges users at the right moment, they rant for 30 seconds, and our AI turns the mess into a prioritized, ship-ready list.Ship smart and fast, to keep the users you fought to get.
30-day free trial · No credit card · GDPR-clean, EU-hosted
Test it yourself
Forms filter. Async cools.
Voice catches it live.
A form makes people flatten what they feel. Email, tickets, and NPS arrive hours later, once the heat is gone. Voice takes 30 seconds in the moment it happens — so the signal stays raw, and your users keep coming back.
One tap, a rant, done. No fields, no “summary please”. Friction is the enemy of feedback, and you need feedback most when you have the fewest users.
Low friction means the same users come back and gripe again. You watch the pain evolve across a cohort instead of getting one flat snapshot.
“The export’s broken” reads the same whether they shrugged or rage-quit. Said out loud, you hear it instantly, frustration, panic, relief. The tone tells you what to fix first, free.
From your user's mind,
to your inbox in under 2 minutes.
No forms. No screenshots dragged into Slack. Just signal — clarified and tagged.
Drop the widget.
One line of code, or copy an install prompt straight into your AI builder. Then choose who sees it, by page, plan or audience.
<script src="…/w.js" data-key="grp_…" ></script>
Users talk (or text).
Tap the megaphone — voice or text. Gripe pins the page they're on, and if something's unclear, the AI asks a one-tap follow-up. Every gripe lands with full context.
AI qualifies, you decide.
Each gripe gets tagged by action, severity and priority, and the recurring ones get clustered. Blockers float to the top, noise settles. You open your inbox already knowing what to build next.
Less an inbox. More a
product co-pilot.
Gripe doesn't just collect feedback. It turns raw voice into things you can ship, weighted by how many paying users are blocked, in the tools you already build with.
Weekly summary, auto-clustered.
Every gripe is grouped by theme and ranked by volume × severity × revenue at risk. Open Monday to a digest of what your first clients are really stuck on. No spreadsheet archaeology, no tagging by hand.
Categorized, scored & routed for you.
Each gripe gets a category, a severity and a suggested next action, so the blockers float up and the noise settles. No manual tagging.
It doesn't stop at your inbox.
The moment a gripe lands, Gripe pings the right Slack channel and turns any item into a Linear issue in one click, pre-filled and linked back so you see when it ships.
Export an insight as a prompt.
Turn any cluster into a ready-to-paste prompt for Cursor or Claude Code, with context, examples and acceptance criteria included.
Add a row-count warning and a
progress bar to /customers export.
Evidence: 12 feedbacks, 4 paying
You choose who sees Gripe,
when, where and how.
Segments, display rates, page rules, friction nudges: you decide exactly where Gripe shows up, for whom, and how often, straight from the dashboard. And if you already run a live chat, takeover keeps it to one widget.
- Segments & rates. Show Gripe to all visitors, logged-in, logged-out or beta testers, each segment with its own display rate.
- Page rules. Show the widget only on
/dashboard/*, or hide it on/admin/*. Glob patterns, no script change needed. - Smart nudges. Gripe speaks up when a visitor hits friction: rage clicks, abandoned forms, JS errors. You pick the signals.
- Chat-widget takeover. Visitors you route to Gripe never see your chat: it is hidden via its official API. Opt-in and fail-safe.
/dashboard/*✕ hide /admin/*We're not another form chat heatmap tool.
Existing tools were built for marketing pages and high-volume support. Gripe does one job: hearing the messy, raw signal from a user — fast.
| Typeform | Hotjar | Intercom | Gripe | |
|---|---|---|---|---|
| One-tap capture | Form-heavy | Session record | Chat-based | Voice or text |
| Voice-first | No | No | No | Yes |
| AI clarification | No | No | Basic summaries | Yes |
| Insight → prompt export | No | No | No | Yes |
| Built for first clients | No | No | No | Yes |
| Auto-detects user language | No | No | Browser default only | 🇬🇧 🇫🇷 🇪🇸 🇩🇪 🇮🇹 🇵🇹 |
| Setup time | minutes | minutes | hours | 60 seconds |
| Starts at | $$ | $$ | $$$$ | $9 / mo |
Built for the people who can't afford to miss what their users mean.
Shipping alpha at light speed.
You don't have a research team. You have 50 alpha testers and a calendar full of bugs to triage. Gripe is your second pair of ears.
Validating before scaling.
New feature in beta? Drop the widget on the page. See who hates it, who loves it, who almost gave up — without a single Calendly invite.
Cohort signal, organized.
Tag your beta cohort, ship the widget to them only, and let the AI cluster the verbatim. Drill down to the raw transcript whenever you need.
Talking to your first 100.
Solo dev with a small but vocal community? Gripe handles transcription, clarification and triage so your inbox isn't a graveyard.
Priced for customer-obsessed teams,
not a procurement one.
Transparent tiers, no sales call. Pick a plan, start a free trial, and keep going only if Gripe earns it.
Every plan starts with a 30-day free trial · No credit card- 1 site · voice + text capture
- AI clarify & categorize
- CSV export · raw transcript kept
- “Powered by Gripe” badge
- Everything in Solo
- AI insight summaries & clusters
- Export insights as prompts
- Multiple sites · audience targeting
- Everything in Pro
- Team seats & roles
- Remove “Powered by Gripe”
- Higher volume · priority support
The short answers, in case you were wondering.
Ready to actually hear what your users really want?
No sales call, no credit card. Drop the widget on your app and start hearing your users in the next five minutes.
30-day free trial · No credit card · GDPR / EU